Privacy Policy

At Swasti Group, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your information when you visit our website and make purchases from our online store.

Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, shipping address, and payment information when you make a purchase.
Usage Information: We collect information about your interactions with our website, such as pages visited, links clicked, and the duration of your visit.
Cookies and Tracking Technologies: We use cookies and other tracking technologies to improve your browsing experience and gather information about how you use our website.

How We Use Your Information

We use your information for the following purposes:

Processing Orders: To process and fulfill your orders, including sending you order confirmations and updates.
Customer Service: To provide customer support and respond to your inquiries.
Marketing: To send you promotional emails and updates about our products and services (you can opt out of these communications at any time).
Improving Our Website: To analyze website usage and improve our website's functionality and user experience.

Sharing Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who help us with payment processing, shipping, and marketing.
Legal Requirements: We may disclose your information if required to do so by law or in response to legal requests.
Business Transfers: In the event of a merger, acquisition, or sale of our business, we may transfer your information to the new owner.

Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse.

Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request that we delete your personal information.
Opt-Out: You have the right to opt out of receiving marketing communications from us.

If you have any questions or concerns about our privacy policy or how we handle your information, please contact our customer service team at sales@theswastigroup.co.za or call us at 081 027 6603.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the date of the latest update will be indicated at the top of the policy.