Shipping policy
At Swasti Group, we aim to deliver your orders in a timely and efficient manner. Please review our shipping policy below.
Shipping Destinations
We ship products nationwide. Please note that shipping times may vary depending on your location.
Shipping Rates
Shipping rates are calculated based on the weight of the order and the destination. You will see the total shipping cost at checkout before completing your purchase.
Processing Time
Orders are typically processed within 1-3 business days. Once your order has been processed, you will receive an email confirmation with tracking information.
Delivery Time
Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times are as follows:
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Domestic (within South Africa): 3-7 business days
Please note that these are estimated delivery times and may vary due to factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact our customer service team at sales@theswastigroup.co.za within 7 days of the delivery date. We will work with the shipping carrier to resolve the issue and ensure you receive your order.
Changes to Shipping Information
If you need to update your shipping information after placing an order, please contact our customer service team at sales@theswastigroup.co.za as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.
Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer service team at sales@theswastigroup.co.za or call us at